Limitation of liability
All information presented in the online shop has been prepared with the utmost care. However, we reserve the right to make changes to technical specifications, prices and product availability without prior notice. We accept no liability for any errors in the description or pictures of products, although we endeavour to ensure their accuracy.
The operator of the Refurb.si online shop strives for the highest possible level of up-to-dateness and correctness of the information published on the refurb.si website. However, a reduced level of performance of the technological solution used, the input, transmission or any other processing of data may cause an error that is displayed on the website. In case the visitor of the website considers that the data is incorrectly displayed, he/she can always inform us by e-mail info@refurb.si or by phone (01) 362 60 00. In such case, the company Matjaž Dobravc s.p. will inform the customer about the changes and will allow him/her to withdraw from the contract or to exchange the ordered item.
Matjaž Dobravc s.p. is not responsible for the occasional non-functioning of the website. We are also not responsible for minor variations in the attached images of items due to different screen resolutions. We sincerely apologise for any errors. Matjaž Dobravc s.p. reserves the right to withdraw from the contract in the event of obvious defects. A manifest error is defined as a defect in the essential characteristics of the goods and any error which, according to the custom of the trade or the intention of the parties, is considered to be decisive and which Matjaž Dobravc s.p. would not have confirmed or concluded the contract if it had known of it. This includes obvious errors in price.
All products are refurbished and pre-tested for performance. However, due to the nature of the products, there may be minor visual signs of use that do not affect functionality.
Second-hand product guarantee
All products in our online shop are used or refurbished, but have been thoroughly tested and verified to ensure reliable performance.
We offer a 12-month warranty on second-hand products, unless otherwise stated on the product. Our guarantee applies to defects that are not caused by mechanical damage, misuse or tampering by unauthorised persons.
In the event that the guarantee is invoked, we reserve the right to:
- repairing the product,
- replacement with an equivalent product,
- or a refund (if repair or replacement is not possible).
To claim the guarantee, you must present an invoice or proof of purchase.